Selling on Happeno

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29 articles in this collection
Written by Markus Johnsen
Payments

Who is in charge of paying for international duties and taxes?

The buyer
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Written by Markus Johnsen
Updated over a week ago

How is payment for a purchase transferred?

The funds are directly transferred to your account at the selected payment provider.
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Written by Markus Johnsen
Updated over a week ago

The buyers payment failed, why?

PayPal account issues / internet connection
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Written by Markus Johnsen
Updated over a week ago

The buyer wants a refund, what can I do?

As a Happeno seller the decision to refund a buyer is at your discretion
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Written by Markus Johnsen
Updated over a week ago

Why is my money is pending in PayPal?

Check out the following reasons but make sure to contact Support & PayPal
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Written by Markus Johnsen
Updated over a week ago

How to connect a PayPal account

By connecting a PayPal account to your Happeno store, you will be able to accept payments from your customers' PayPal accounts.
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Written by Markus Johnsen
Updated over a week ago

Enable force payment

If this option is enabled, orders will automatically be canceled unless marked as paid.
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Written by Markus Johnsen
Updated over a week ago

What are the fees on Happeno?

We only have one fee on Happeno for sellers. Read more about it here.
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Written by Markus Johnsen
Updated over a week ago

How do I issue a refund to a customer?

So, you didn't have the item available to send to your customer or something strange happened...
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Written by Markus Johnsen
Updated over a week ago

Do I need to have a PayPal account to set up a store?

At this time we use PayPal and Stripe exclusively as our payment and billing gateway.
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Written by Markus Johnsen
Updated over a week ago

Are taxes included?

Sales tax is not automatically factored into your sales.
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Written by Markus Johnsen
Updated over a week ago