Happeno is like an online shopping mall that connects buyers and sellers from all over the world to transact directly. Happeno does not produce, house or ship any inventory; instead, each seller lists their items for sale, and buyers purchase goods straight from the seller. 

What is the return policy for items sold on Happeno?

Each seller sets their own return and refund policies. A summary of the seller's return policy can be found at the bottom of their store page. 

I still need more information regarding the return process.

No problem! Happeno has created tools to allow you to seamlessly contact a seller with questions about their return policy. You can easily do so from the sellers listing details page (found in the "Questions & Answers" tab) by clicking the "Send them a message" or "Contact Seller" link. Keep in mind that sellers span a wide range of time zones and business hours. Sellers will typically respond in 24-48 hours.

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